Support
We’re a small team and we read every message.
Help with the app or Dock portal
Privacy and data requests
Common questions
Do facilities need to install anything?
No. Drivers can check in by scanning a facility code in their browser, and facility staff use the Dock portal on the web.
Why does the app ask for my location?
Location powers pre-arrival check-in, arrival and departure detection, and mileage and dwell time for each stop. You can change this in your device settings at any time.
How do I delete my account?
Email privacy@dyspash.com from the address on your account and we’ll take care of it. See the Privacy Policy for what may be kept.
Who can see my stop records?
The parties to that stop or load, according to the sharing scope on each record. We don’t sell your data.